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THE CLIENT

Tix City offers tickets for thousands of sporting events, family shows, concerts and theater events throughout the country. Founded in 1999, Tix City has grown from a part-time operation into one of the leading marketplaces in the ticket industry.

 

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THE CHALLENGE

With the purpose of increasing cross-selling opportunities for Rutgers University football team, Tix City looked into creating a marketplace site where fans could buy and sell tickets. As a Fan Exchange Marketplace, users establish the ticket prices, while Tix City provides the FedEx shipping. DDC was chosen to build the Rutgers Fan Exchange website with FedEx API integration.

 

One of the greatest challenges was to reflect changes in the price set by sellers immediately, on every stage of the buying process.

  • View Tickets For Sale
  • Personal Account
  • FedEx Label Generation
  • Opportunity To Sell Tickets
  • Dynamic Price Update
  • Advanced Admin Panel Features

the Solution

The project goal was to create a user-friendly interface to boost trade between sellers and buyers from the first day of the launch without any hassle.

 

DDC created a marketplace with a customized personal account, interactive seat maps, event search options, multiple ticket delivery options, acceptance of PayPal payments, responsive designs, real-time inventory, and other exciting features.

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PROJECT FEATURES

Event Choice
By Event Name,
Date and Team Name

Team Names,
Dates and Venues

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Sending Tickets To
The Marketplace

Delivery Options:
E-ticket, FedEx
and Stadium Pick Up

Multiple Split
Options

Filling In
Personal Details

Pay
with PayPal

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Filtering Tickets
By Several Parameters

Colorful Seat Map
For Each Event

Viewing Detailed Ticket
Information

Download E-ticket
In The Personal Account

Easy
Ticket Management

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FedEX API Integration

One important issue was to implement a useful delivery service for buyers. For this, DDC integrated the FedEx API onto the site.

See how it works below:

1

Ticket
Purchase

2

Seller Generates
The Label In The
Personal Account

3

Seller Prints The Label
And Sends It Via FedEx

4

Buyer Sees
The Tracking Number
In His Personal Account

5

Buyer Receives
The Paper Ticket
Via FedEx

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Adaptive design

Adaptive web design for use on mobile phones, and tablets including compatibility with different operating systems and browsers.

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Benefits

Improved Accuracy
Enhanced Client Experience
Automated Programs 
Standardization That Allows For Quality Metrics To Be Met
Adaptability To Meet The Individual Needs Of Your Business
Cost Containment

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