As the pace of business continues to accelerate, it is clear that companies cannott do everything in-house. You're an expert in your field. However, you don't have to be an expert in every field.
That is where outsourcing critical components like information technology operations to outside experts can help you focus on the things you do best.
If you decide to outsource some, or all of your IT functions, you'll be in good company. About 72% of the enterprises in a recent Deloitte survey outsourced a portion of or all their IT services -the highest level of any corporate function. The reality is, doing IT right is hard and it is becoming more difficult each year due to regulations and the blistering pace of change in the industry.
However, it can be tough to take that next step of working with an experienced IT outsourcing partner. Here's a look at some of the benefits and risks you should consider:
Benefits of Outsourced IT Services
Your outsourced IT provider is in charge of all the resources you need to enable your strategies. You won't have to worry about talent acquisition or management. You can build up for a big project and scale back when the project is over. Your provider will be responsible for finding the people with the skills needed for the project and supervising their work. All you need to do is focus on the results.
Manage Privacy and Security
The General Data Protection Regulation in the European Union is only the latest regulatory change that companies must manage. Some U.S. states, including California, have passed strict data privacy regulations, as well. Keeping track of the evolving regulatory landscape is best left to people who are immersed in it every day.
Focus on Results
The best thing about outsourcing web design services is that you're free to focus on results. You don't have to spend time on managing the process. Instead, your main concern is whether your company has the functionality you need to succeed.
Risks of Outsourced IT Services
Choosing the Wrong Partner
You need a partner that shares your desire for transparency and accountability. Your options for providers will be those who are experienced in the specific areas where you're looking for help and will also have familiarity with your industry. Ask about their experiences in handling challenging assignments.
Find a partner that shares your vision for success and the commitment it will take to fulfill that vision. Listen for their consultative approach to problem-solving. You want a partner, not an order taker. Be a good client with a clear chain of communication and a designated point person.
It's difficult to let other people handle critical parts of your business. However, it's often a necessary step to enable your growth potential. Still, it's crucial to maintain oversight of the relationship and the outcomes you're receiving for your investment. You'll want to understand the provider's staffing structure so that the appropriate level of professional is working on your account at the right time.
If you're looking to outsource your IT work or other back office function, contact us today at DDC OS USA to get started to get started!